RABIU, OLUWAFEMI ABDULLATEEF

RABIU, OLUWAFEMI ABDULLATEEF

Results-Driven Professional | Mass Communication | Operations & Customer Relations
Lagos, NG.

About

Highly motivated and adaptable B.Sc. Mass Communication graduate with a proven track record in operations management, customer relations, and brand promotion. Leverages strong organizational, analytical, and communication skills to drive efficiency, enhance customer satisfaction, and achieve strategic objectives. Committed to delivering high-quality results within demanding environments, with a demonstrated ability to lead teams and foster collaborative success.

Work

Housessories Ltd
|

Inventory Officer

Summary

Managed comprehensive inventory operations, ensuring optimal stock levels and product quality.

Highlights

Managed end-to-end inventory processes, including preparing purchase orders, receiving, storing, and issuing goods, ensuring operational efficiency.

Implemented robust stock monitoring systems to prevent stockouts and overstock situations, optimizing inventory turnover.

Maintained meticulous stock records through both manual and computerized systems, enhancing data accuracy and accessibility.

Conducted thorough verification of supplies against invoices and purchase orders, minimizing discrepancies and ensuring compliance.

Ensured consistent delivery of high-quality products, upholding company standards and customer satisfaction.

Aurora Fintech Company
|

Tele-Recovery Officer

Summary

Managed debt recovery and customer relations for a fintech company, focusing on financial solutions and data management.

Highlights

Identified and tracked outstanding debts, developing and executing strategic recovery plans to improve financial solvency.

Reviewed loan applications and assessed creditworthiness to mitigate risk and inform lending decisions.

Managed high-volume inbound and outbound customer calls, effectively resolving inquiries and complaints to enhance service quality.

Negotiated flexible payoff deadlines and payment plans with customers, achieving mutually beneficial agreements.

Maintained daily updates of account statuses and database records, ensuring accurate and current information for reporting and analysis.

Rex & More Global Company
|

Brand Advisor

Summary

Promoted brand awareness and drove business development through client engagement and strategic marketing initiatives.

Highlights

Increased brand awareness and product adoption by actively endorsing, recommending, and referring company offerings to prospective clients.

Analyzed customer feedback to develop innovative marketing strategies, enhancing brand perception and market reach.

Oversaw the sales and deployment of Point-of-Sale (POS) terminals to agents, facilitating seamless financial transactions.

Initiated and managed the opening of bank accounts for agents, streamlining financial operations for their businesses.

Recruited and onboarded small-scale business owners for loan support, contributing to their growth and business expansion.

Babban Gona
|

Finance Intern / CSR

Summary

Supported financial operations and enhanced customer service within a dynamic agricultural social enterprise.

Highlights

Maintained and updated financial records, ensuring accuracy and compliance with accounting standards.

Prepared comprehensive financial reports and reconciled bank statements, providing clear insights into financial performance.

Utilized accounting software to efficiently process business transactions, including accounts payable/receivable, disbursements, and expense vouchers.

Delivered optimal customer service through effective telephone communication, addressing inquiries and resolving issues promptly.

Government Technical School, Soba
|

Teacher (NYSC)

Summary

Provided educational instruction and administrative support during National Youth Service.

Highlights

Taught Social Studies, developing and delivering engaging lesson plans and curriculum.

Administered and evaluated tests/examinations, providing constructive feedback to students.

Collaborated with administrative units to ensure the smooth running of school operations and student support.

Independent National Electoral Commission (INEC)
|

Presiding Officer (PO)

Summary

Oversaw and managed electoral processes to ensure fair and compliant elections.

Highlights

Organized, undertook, and supervised all election activities, ensuring adherence to national electoral guidelines.

Registered political parties in strict accordance with the provisions of the constitution and National Assembly acts.

Monitored the organization and operations of political parties on election day, ensuring compliance and transparency.

Higherway Ascension College
|

Teacher

Summary

Educated students and contributed to school administration.

Highlights

Prepared and delivered lesson plans and curriculum, ensuring comprehensive student learning.

Administered tests and examinations, evaluating results to assess student progress.

Supported the smooth functioning of the school by collaborating with administrative units.

Ogun State Broadcasting Corporation
|

Newscaster / Presenter (IT Student)

Summary

Gained practical experience in news reporting, editing, and radio program anchoring.

Highlights

Assisted with news reporting from diverse sources, contributing to comprehensive news coverage.

Participated in newsroom shifts and supported the editing of news articles for broadcast.

Contributed to anchoring radio programs, developing on-air presentation skills and audience engagement.

Volunteer

Drug Free NYSC CDS Group
|

President

Summary

Led and managed initiatives focused on drug awareness and prevention within the National Youth Service Corps (NYSC) community.

Highlights

Led the Drug Free NYSC CDS Group, overseeing initiatives to promote drug awareness and prevention.

Organized and executed community outreach programs, fostering positive social impact.

Education

Olabisi Onabanjo University

Bachelor of Science (B.Sc.)

Mass Communication

Courses

Problems and prospects of private radio organization in Nigeria (Graduate Research)

Achiever's Model College

Senior School Certificate Examination (SSCE)

General Studies

Languages

English

Fluent

Certificates

Presentation Skills Training Certificate

Issued By

MSBM, UK (Online)

Soft Skills Training Certificate

Issued By

Jobberman

National Youth Service Discharge Certificate (NYSC)

Issued By

National Youth Service Corps

Skills

Soft Skills

Initiative, Problem Solving, Adaptability, Research, Time Management, Planning, Leadership, Presentation, Creativity, Analytical Thinking, Team Player, Communication, Interpersonal Skills, Negotiation.

Technical Skills

Microsoft Office Suite, Accounting Software (e.g., QuickBooks, Sage), Data Management, Digital Content Development, Social Media Marketing, Call Center Operations, Customer Service Support, Inventory Management Systems, POS Terminals.

Domain Knowledge

Mass Communication, Information Technology, Financial Operations, Brand Promotion, Election Management, Educational Curriculum Development, News Reporting, Customer Relationship Management (CRM), Debt Recovery.

Interests

Hobbies

Researching, Traveling, Teaching, Reading, Writing, Listening to Music.

References

Available upon request

References are available upon request.